asjili Privacy
Policy

asjili takes the protection of your personal data seriously. As an online casino platform serving Filipino players across Metro Manila, Cebu, Davao, Quezon City, Makati, and beyond, we recognize that the trust you place in us extends beyond the games themselves — it extends to every piece of information you share when you register, deposit, play, or contact our support team.

This Policy applies to all personal data collected through any interaction you have with the asjili Platform, whether through a desktop browser, mobile device, customer support chat, email correspondence, or any other channel. It does not apply to third-party websites or services that may be linked from our Platform. We encourage you to review the privacy policies of any third-party service providers independently before engaging with them.

asjili periodically reviews and updates this Privacy Policy to reflect changes in our data practices, legal obligations, or regulatory requirements. The most recent version is always published on this page with the updated effective date shown in the header above.

asjili collects personal information that is necessary to provide you with a secure, compliant, and personalized gaming experience. The categories of personal data we collect include:

We do not intentionally collect sensitive personal information beyond what is strictly necessary for identity verification and regulatory compliance. Where sensitive data — such as government ID numbers — is collected, it is handled with heightened safeguards as described in Section 9 of this Policy.

asjili collects personal data through the following means:

• Direct Collection: Information you provide when registering an account, completing identity verification, making a deposit or withdrawal, contacting customer support, or filling out any form on the Platform.
• Automated Collection: Technical and usage data collected automatically when you access the Platform, including through cookies, web beacons, pixel tags, and server logs. See Section 7 for details on our cookie practices.
• Third-Party Sources: Identity verification and fraud screening data received from KYC service providers, payment processors (such as GCash, Maya, BPI, BDO, and Metrobank), and fraud prevention partners. asjili may also receive data from marketing analytics partners to understand how players find the Platform.
• Regulatory Sources: Information received from PAGCOR or other competent Philippine regulatory authorities in connection with licensing compliance, self-exclusion registers, or investigations.

asjili collects only the minimum data necessary for the purposes described in this Policy. Where you are asked to provide optional information, your refusal to provide such information will not affect your ability to use the core services of the Platform unless the information is required for regulatory compliance.

Under the Philippine Data Privacy Act of 2012, asjili processes your personal data on the following legal bases:

• Consent: You have given us specific, informed, and freely given consent to process your personal data for purposes such as marketing communications and optional personalization features. You may withdraw consent at any time without affecting the lawfulness of prior processing.
• Contractual Necessity: Processing is necessary to perform our obligations under the Terms and Conditions you accepted when registering your asjili account — including account management, game provision, payment processing, and customer support.
• Legal Obligation: Processing is required to comply with applicable laws and regulatory requirements, including PAGCOR licensing conditions, Anti-Money Laundering Act (AMLA) obligations, and NPC directives.
• Legitimate Interests: Processing is necessary to pursue asjili's legitimate business interests, including fraud prevention, platform security, responsible gaming monitoring, and improvement of our services — where such interests are not overridden by your fundamental privacy rights.

asjili uses the personal data we collect for the following purposes:

• Account Management: Creating, verifying, and maintaining your asjili player account, including authentication and access control.
• Identity Verification (KYC): Confirming your identity and age (21+ requirement) in compliance with PAGCOR regulations and our internal Know Your Customer procedures.
• Payment Processing: Facilitating deposits and withdrawals via your preferred Philippine payment method — GCash, Maya, BPI, BDO, Metrobank, 7-Eleven Cliqq, USDT TRC20, or Coins.ph — and maintaining accurate transaction records.
• Fraud Prevention & Security: Detecting, investigating, and preventing fraudulent activity, money laundering, collusion, unauthorized account access, and other prohibited conduct on the Platform.
• Responsible Gaming: Monitoring gameplay patterns to identify signs of problem gambling behavior, applying deposit limits or self-exclusion restrictions where requested or required, and providing responsible gaming tools to all Players.
• Customer Support: Responding to your inquiries, resolving disputes, processing complaints, and maintaining records of support interactions for quality assurance purposes.
• Regulatory Compliance: Meeting our obligations under applicable Philippine laws including the Data Privacy Act, AMLA, and PAGCOR licensing requirements. This may include reporting obligations to regulatory authorities.
• Platform Improvement: Analyzing aggregated usage data to improve game offerings, site performance, user experience, and feature development.
• Marketing Communications: Sending you promotional offers, bonus notifications, and relevant platform updates — but only where you have provided consent and in compliance with applicable data protection law. You may opt out at any time.

asjili may share your personal data with the following categories of recipients, strictly on a need-to-know basis and subject to appropriate data processing agreements:

• Payment Service Providers: GCash, Maya, BPI, BDO, Metrobank, and other payment partners require certain transaction and identity data to process deposits and withdrawals on your behalf.
• KYC & Identity Verification Providers: Third-party identity verification services that assist asjili in verifying your age, identity, and address as required under applicable regulations.
• Fraud Prevention & Security Partners: Specialist vendors that help asjili detect and prevent fraudulent transactions, account takeovers, and other security threats.
• Game Software Providers: Licensed game developers and live dealer studio operators may receive limited technical data — such as session tokens and bet records — necessary to deliver their games on the asjili Platform.
• Regulatory Authorities: PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), and other competent Philippine government agencies where disclosure is required by law, court order, or regulatory directive.
• IT & Infrastructure Providers: Cloud hosting, data storage, and cybersecurity service providers that process data on our behalf under strict confidentiality and data security obligations.
• Professional Advisors: Lawyers, auditors, and accountants who require access to personal data in connection with the performance of their professional services for asjili, subject to professional secrecy obligations.

All third parties with whom asjili shares personal data are contractually required to process that data only for the specific purpose for which it was shared, to maintain appropriate security standards, and to comply with applicable Philippine data protection law.

asjili uses cookies and similar tracking technologies to enhance your experience on the Platform, maintain session security, analyze usage patterns, and support fraud prevention. The types of cookies we use include:

• Strictly Necessary Cookies: Essential for the Platform to function correctly. These include session authentication cookies, security tokens, and load balancing cookies. These cookies cannot be disabled without impairing Platform functionality.
• Performance & Analytics Cookies: Collect anonymized or aggregated data about how Players interact with the Platform — such as pages visited, time on page, and navigation paths — to help us improve site performance and user experience.
• Functional Cookies: Remember your preferences such as language settings, display preferences, and previously visited game categories to deliver a more personalized experience.
• Security Cookies: Help detect and prevent fraudulent activity, account takeover attempts, and bot traffic on the Platform.

You may control cookie preferences through your browser settings. Note that disabling certain cookies may affect the functionality of parts of the asjili Platform. Cookies that are strictly necessary for security and session management cannot be disabled via browser settings without preventing you from logging in.

asjili does not use third-party advertising cookies or behavioral tracking cookies for the purpose of serving targeted advertisements on external websites.

asjili retains your personal data for as long as is necessary to fulfill the purposes for which it was collected, comply with legal and regulatory obligations, and resolve any disputes that may arise. Our general data retention principles are as follows:

• Active Account Data: Retained for the duration of your account's active status on the Platform and for a minimum of five (5) years following account closure, in compliance with PAGCOR and AMLA record-keeping requirements.
• Transaction Records: Financial transaction data, including deposit and withdrawal records, is retained for a minimum of five (5) years from the date of each transaction as required under Philippine anti-money laundering regulations.
• KYC & Verification Documents: Identity verification documents are retained for a minimum of five (5) years following account closure or the date of the last transaction, whichever is later.
• Support Communications: Customer support records are retained for three (3) years from the date of the interaction unless a longer retention period is required by an ongoing dispute or regulatory review.
• Marketing Consent Records: Records of your marketing consent or opt-out preference are retained for the duration of your account and for three (3) years following account closure.

Upon expiry of the applicable retention period, personal data is securely deleted or anonymized in accordance with our internal data lifecycle management procedures. Where data is anonymized rather than deleted, the resulting anonymized dataset no longer constitutes personal data and may be retained indefinitely for analytical purposes.

asjili implements a comprehensive set of technical, organizational, and physical security measures to protect your personal data against unauthorized access, disclosure, alteration, loss, or destruction. Our security framework includes:

• Encryption: All data transmitted between your device and the asjili Platform is encrypted using industry-standard TLS (Transport Layer Security) protocols. Sensitive data at rest — including payment details and government ID information — is encrypted using AES-256 or equivalent standards.
• Access Controls: Personal data is accessible only to asjili personnel and authorized service providers who require access to perform their specific duties. Role-based access controls and the principle of least privilege are enforced across all internal systems.
• Two-Factor Authentication: asjili offers two-factor authentication (2FA) for all player accounts and enforces 2FA for internal staff access to systems containing personal data.
• Security Monitoring: Continuous monitoring of Platform systems for suspicious activity, unauthorized access attempts, and potential data breaches, with incident response procedures in place.
• Third-Party Security Audits: Regular independent security assessments and penetration testing are conducted to identify and remediate vulnerabilities in our systems.
• Data Breach Response: In the event of a personal data breach that poses a real risk of harm to affected individuals, asjili will notify the National Privacy Commission (NPC) within seventy-two (72) hours of becoming aware of the breach and will notify affected Players without undue delay, in accordance with NPC Circular 16-03 and the Data Privacy Act.

Under the Philippine Data Privacy Act of 2012, you have the following rights in relation to your personal data held by asjili:

• Right to Be Informed: You have the right to be informed of how your personal data is collected, processed, and used — which is the primary purpose of this Privacy Policy.
• Right to Access: You may request a copy of the personal data asjili holds about you, along with information about how it is being processed.
• Right to Rectification: You have the right to request correction of any inaccurate, incomplete, or outdated personal data in your asjili account.
• Right to Erasure: You may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to our legal and regulatory retention obligations under PAGCOR and AMLA requirements.
• Right to Object: You have the right to object to the processing of your personal data for direct marketing purposes. You may also object to processing based on legitimate interests, subject to asjili demonstrating overriding legitimate grounds.
• Right to Data Portability: Where technically feasible, you may request that asjili provide your personal data in a structured, commonly used, and machine-readable format.
• Right to Lodge a Complaint: If you believe your data privacy rights have been violated, you may lodge a complaint directly with the National Privacy Commission (NPC) of the Philippines.

To exercise any of the rights listed above, please submit a written request to our support team at [email protected]. asjili will respond to all verified data subject requests within thirty (30) calendar days of receipt. We may require identity verification before processing your request to ensure the security of your personal data.

The asjili Platform is strictly intended for individuals who are 21 years of age or older, in compliance with PAGCOR regulations governing online casino gaming in the Philippines. asjili does not knowingly collect personal data from any person under the age of 21.

If asjili discovers or is notified that personal data has been collected from an individual under the age of 21, we will immediately close the associated account, delete or anonymize all personal data collected in connection with that account, and, where legally required, report the matter to the appropriate regulatory authority. Any funds deposited by an underage user will be handled in accordance with asjili's Terms and Conditions and applicable PAGCOR regulations.

If you are a parent or guardian and believe that a person under your care has registered on the asjili Platform, please contact us immediately at [email protected] so that we may take appropriate action without delay.

In certain circumstances, the provision of asjili's services may require the transfer of your personal data to service providers or partners located outside the Philippines — for example, cloud infrastructure providers, international game software developers, or fraud prevention platforms operating in other jurisdictions.

Where such cross-border transfers occur, asjili ensures that appropriate safeguards are in place to protect your personal data to a standard equivalent to that required under the Philippine Data Privacy Act. These safeguards may include:

• Contractual clauses in data processing agreements that require recipient entities to maintain data protection standards consistent with Philippine law.
• Transfers to entities located in countries or jurisdictions that have been determined to offer an adequate level of data protection.
• Implementation of technical security measures that apply regardless of the geographic location of data processing systems.

asjili will not transfer your personal data internationally in a manner that reduces your rights under the Data Privacy Act of 2012 or exposes your data to a materially lower standard of protection than that which applies within the Philippines.

asjili reserves the right to update or revise this Privacy Policy at any time to reflect changes in our data processing practices, legal obligations, regulatory requirements, or Platform features. When material changes are made to this Policy, we will notify registered Players by posting a prominent notice on the Platform and, where practicable, by sending an email notification to the address associated with your account.

The updated Policy will take effect on the date indicated in the "Last Updated" notice at the top of this page. Your continued use of the asjili Platform following the effective date of a revised Privacy Policy constitutes your acknowledgment of the changes and your agreement to be bound by the updated terms. If you do not agree with the revised Policy, you must discontinue use of the Platform and may request account closure in accordance with the Terms and Conditions.

We encourage you to review this Privacy Policy periodically to stay informed about how asjili protects your personal data.

If you have any questions, concerns, or requests relating to this Privacy Policy or the handling of your personal data by asjili, please contact our Data Protection team through the following channel:

The support email address above is provided as plain text only and is not a clickable link. Please copy the address manually into your email client. For formal data subject requests — including requests to access, correct, or delete your personal data — please include your full name, registered email address, and a clear description of your request to help us process it promptly and securely.

You also have the right to lodge a complaint directly with the National Privacy Commission (NPC) of the Philippines if you believe your data privacy rights have been violated and your concern has not been adequately addressed by asjili.